24/7 Emergency Plumbing in Central Arkansas

Last Updated: May 30, 2026 | By Cogan Plumbing, Licensed Master Plumber

When a plumbing problem can’t wait until morning

Some plumbing problems are an inconvenience. Others are actively damaging your home every minute they go unaddressed. The difference matters, because water moves fast — a single burst supply line can put hundreds of gallons into your floors, walls and subfloor before you find the shutoff. That’s why Cogan Plumbing answers the phone 24 hours a day, 7 days a week, including nights, weekends and holidays.

We’re a family-owned plumbing company serving Pulaski, Saline, Faulkner and Lonoke counties. When you call our emergency line, you get a real plan: what to do right now to limit the damage, and a licensed plumber dispatched to your door. Call (501) 317-0637.

What counts as a plumbing emergency?

If you’re not sure whether your situation qualifies, here’s the honest rule of thumb: if water (or gas) is escaping where it shouldn’t be, and you can’t stop it, it’s an emergency. Call us. Common emergencies we respond to:

• Burst or leaking pipes. Especially common in Central Arkansas during a hard winter freeze, when water inside an unprotected pipe expands and splits the line.
• No water at all. A failed main, a broken water line or a frozen system can leave a whole house dry.
• Sewage backing up into tubs, showers or floor drains — a health hazard you should not wait on.
• Overflowing toilet that won’t stop, especially if it’s the only bathroom in the home.
• Water heater failure — no hot water, or worse, a tank that’s leaking or venting improperly.
• The smell of natural gas. This is the most urgent call on this list. Leave the house first, then call.
• A slab leak — warm spots on the floor, the sound of running water, or an unexplained spike in your water bill.

What to do before the plumber arrives

The single most valuable thing you can do in a water emergency is stop the flow. Here’s the order:

1. For a specific fixture (toilet, sink, water heater), turn the local shutoff valve clockwise — it’s usually right below or behind the fixture.
2. For a burst pipe or whole-house flooding, find your main water shutoff. In most Central Arkansas homes it’s near where the water line enters the house, in the garage, a utility closet, or at the meter near the street. Turn it fully off.
3. For a gas smell, do not flip light switches or use anything that could spark. Get everyone out of the house, and call us — or, if the smell is strong, your gas utility — from outside.
4. Cut the power to any area with standing water at the breaker, if you can reach it safely and dry.
5. Move what you can off wet floors, and put down towels to slow the spread.

Then call (501) 317-0637. We’ll talk you through anything you’re unsure about while a plumber is on the way.

Why Central Arkansas homes see the emergencies they do

Plumbing emergencies aren’t random — they track with how homes here are built and what our weather does. A few patterns we see across the area:

• Winter pipe freezes. Central Arkansas doesn’t get hard freezes every year, which is exactly the problem — many homes have pipes in uninsulated crawl spaces, exterior walls and attics that aren’t ready when a real cold snap hits.
• Aging pipe in older neighborhoods. Older Little Rock housing stock in areas like Hillcrest and the Heights often still has galvanized steel or polybutylene supply lines. Both fail with age — galvanized corrodes shut from the inside, polybutylene can crack without warning.
• Slab-foundation homes. A lot of homes across Pulaski, Saline and Lonoke counties sit on concrete slabs, so a failed supply line under the slab becomes a slab leak rather than an obvious drip.
• Hard water. Mineral-heavy water is common across Central Arkansas, and over years it builds scale inside water heaters and fixtures, shortening their lifespan and contributing to sudden failures.

What you can expect from Cogan Plumbing

An emergency is stressful enough without surprises on the bill. We keep it straightforward:

• Upfront, flat-rate pricing. You hear the price before we start the work, not after.
• No overtime charges. A 2 a.m. burst pipe is priced the same as a 2 p.m. one. We don’t penalize you for when your plumbing decided to fail.
• A licensed master plumber on the team, and licensed, insured plumbers doing the work.
• Honest recommendations. If a repair will hold, we’ll tell you. If a replacement is the smarter long-term call, we’ll tell you that too — and let you decide.

For non-emergency questions, our office is open Monday through Friday, 8:00am to 5:00pm. For anything that can’t wait, the emergency line is always on: (501) 317-0637.

Frequently asked questions about emergency plumbing

Are you really available 24 hours a day?

Yes. Cogan Plumbing answers emergency calls 24/7, including nights, weekends and holidays. Our office hours for scheduling routine work are Monday through Friday, 8:00am to 5:00pm, but a true plumbing emergency never has to wait for business hours.

Do you charge extra for nights, weekends or holidays?

No. We do not add overtime or after-hours surcharges. The price we quote for an emergency call is a flat, upfront price regardless of the time of day. You’ll know the cost before we begin.

How fast can a plumber get to my home?

Response time depends on where you are in our service area and how many calls are active, but emergencies are our priority and we dispatch as quickly as possible. When you call, we’ll give you a realistic time window and walk you through steps to limit damage in the meantime.

What should I do first if a pipe bursts?

Shut off your main water valve to stop the flow, then cut power to any flooded area at the breaker if you can do so safely. Move belongings off wet floors and call us. Stopping the water early is the most important thing — it limits how far the damage spreads while we’re on the way.

I smell gas. Is that a plumbing emergency?

Treat a gas smell as urgent. Leave the house immediately without flipping switches or using anything that could spark. Once you’re safely outside, call us, or call your gas utility if the odor is strong. We provide gas line leak detection and repair as part of our emergency service.

Do you cover my town?

We serve Central Arkansas across Pulaski, Saline, Faulkner and Lonoke counties — including Little Rock, North Little Rock, Sherwood, Maumelle, Jacksonville, Conway, Cabot, Benton, Bryant and surrounding towns such as Greenbrier, Vilonia, Ward, Lonoke, Haskell, Bryant and Alexander. If you’re not sure, just call and ask.

Is it cheaper to wait until morning to call?

Usually not. Because we don’t charge after-hours rates, waiting rarely saves money — and with an active leak it almost always costs more, since water damage to floors, walls and subfloor compounds by the hour. If water is escaping and you can’t stop it, call now.

Plumbing emergency right now? Don’t wait. Call Cogan Plumbing at (501) 317-0637 — 24 hours a day, 7 days a week.